BEFORE YOU PACK YOUR BAGS

Good questions.
Clear answers.

Everything to know about the home, the pets I welcome, booking, updates, cancellations, and emergencies.

QUICK ANSWERS

What families ask most.

For exact rates, visit Services. For coverage limits and complete terms, visit Policies.

Your pet’s stay

Will other guest pets be there?

I keep my home calm and my bookings small, so every guest gets real attention. If another pet will be staying during your dates, I’ll let you know before you book and make sure everyone is a good fit. My two resident cats do live in the home.

Do you care for anxious, senior, or special-needs pets?

Yes. Calm, home-based care is especially well suited to pets who need a quiet environment, a gentler pace, routine consistency, or extra patience.

Does my pet need to be comfortable around cats?

Ideally, yes. Spaces can be separated if needed, and I review every pet individually to protect both your pet and my resident cats.

Do you accept puppies or intact pets?

Yes. I welcome puppies under one year old, unneutered males, and unspayed females, including dogs in heat, subject to fit and availability. Puppies are the same rate as adult dogs.

What is your home like?

I live in a smoke-free townhome with an unfenced yard for supervised fresh air. There are no young children in the home, and the neighborhood is well suited to walks.

Can I bring my pet’s things?

Absolutely. Beds, blankets, toys, and familiar comfort items are welcome.

Will I receive updates?

Yes. I send photos and videos during the stay so you can see how your pet is settling in.

Booking & payment

Do you accept long stays or last-minute requests?

Yes. Extended stays longer than one week and same-day requests are welcome when the calendar and care fit allow.

Is submitting a request the same as booking?

No. I review your request and confirm the details and final price first. Then I’ll send you a secure Stripe payment link, and your booking is confirmed once it’s paid in full. Nothing is charged until then.

How do cancellations work?

Cancel 6 or more days ahead for a full refund, minus Stripe’s small fee (about 2.9% + 30¢). With less notice, part comes back, and holiday dates get a smaller refund with 2 days’ notice or less. Refunds go to your original payment method, with no credits. See the Policies page for the full table and an example.

How does holiday pricing work?

Holiday rates apply only to the nights, days, visits, or walks that fall on a listed holiday, not the whole stay. A night counts by the date it begins. All other dates are charged the regular rate.

Care & safety

Are you insured?

Yes. Sit Happens carries commercial coverage through Pet Sitters Associates, LLC. The complete limits, deductibles, reimbursement details, and exclusions are listed on the Policies page.

What happens in a medical emergency?

I first try to contact you, then your designated emergency contact. If neither person can be reached, your emergency authorization allows me to take your pet to a licensed veterinary clinic or emergency hospital for necessary care.

READY WHEN YOU ARE

Start with your dates.

Tell me about your pet and the dates you need. No payment until I confirm the fit and final price.

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